Privacy Policy
This policy explains how Mile High Golf and TruPath Ventures LLC collect and use information when you visit our website, create an account, book a service, join a list, or contact us.
Information we collect
We may collect your name, email address, phone number, account identifier, booking and service-request details, communication preferences, feedback, and information you choose to submit in a form. Our systems also receive ordinary technical information such as browser type, device information, IP-derived security signals, and website analytics.
How we use information
We use information to create and secure accounts, manage bookings and service requests, respond to questions, provide customer support, maintain customer records, improve our website and venue, prevent abuse, and comply with legal obligations. We send optional marketing messages only when permission has been provided, and that permission can be withdrawn.
Systems and service providers
Customer information may be processed in services that support our operations, including our website host, Supabase for account and operational data, Airtable for customer relationship and service records, analytics providers, email-delivery providers, booking systems, and payment or point-of-sale providers when those services are used. We do not store payment-card credentials in Airtable.
Sharing
We do not sell customer personal information. We may share information with service providers working on our behalf, when needed to complete a customer-requested service, to protect our customers or systems, or when required by law.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including customer service, accounting, dispute resolution, safety, and legal requirements. We use administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your choices
You may update account information through your account tools when available. You may withdraw marketing permission at any time through your account preferences, an unsubscribe method in a message, or by contacting us. Transactional messages about accounts, bookings, or service requests may still be sent when needed to provide the service.
Account and consent records
When you create an account, we record the version and time of your Terms acceptance and Privacy Policy acknowledgement. If you separately request marketing email, we record that request and activate it only after your account email is verified. Marketing permission is not required to create or use an account.
Children
The website is not directed to children under 13, and we do not knowingly request personal information from children under 13 through online account or booking forms.
Changes and contact
We may update this policy and will change the effective date when we do. Questions or privacy requests may be sent to founding@milehighgolfnc.com.